Objective
To deliver exceptional food and beverage service to guests in accordance with established service standards, company policies, and hygiene regulations, ensuring a memorable dining experience and high levels of guest satisfaction.
Responsibilities
- Set up restaurant tables with linens, tableware, utensils, and decorative elements in accordance with established presentation and service standards.
- Provide professional and attentive food and beverage service, ensuring compliance with hygiene, sanitation, and food safety regulations (HACCP).
- Present menu items clearly, offering recommendations and accurately describing ingredients, preparation methods, and pairing options when required.
- Take guest orders accurately, identifying special dietary needs or preferences, and communicate orders effectively to the kitchen and bar teams.
- Serve food and beverages promptly and correctly, ensuring appropriate accompaniments, garnishes, and condiments are provided.
- Maintain continuous communication with guests to anticipate needs, handle requests, and ensure a seamless and personalized service experience.
- Minimum of one (1) year of experience in a similar position within hotels or restaurants of comparable category and size.
- Knowledge of service quality standards, service protocols, and restaurant etiquette
- Understanding of food hygiene and safety regulations (HACCP compliance).
- Basic knowledge of gastronomy and beverages; knowledge of wine service is an advantage.
At
The Excellence Collection, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate based on gender identity or expression, age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, or any other protected status. We value diversity and believe it enhances both our workplace culture and guest experience.
