Objective
To ensure the safety and security of guests, employees, and hotel property by enforcing security procedures, monitoring premises, and responding effectively to incidents in accordance with established safety standards and company policies.
Key Responsibilities
- Patrol hotel premises, including public areas, back-of-house areas, and perimeter zones, to ensure safety and security at all times.
- Monitor surveillance systems and control access points to prevent unauthorized entry.
- Respond promptly to security incidents, emergencies, and guest concerns, following established protocols.
- Enforce hotel policies, safety regulations, and emergency procedures.
- Prepare and submit incident and security reports as required.
- Coordinate with internal departments and external authorities when necessary.
- Assist guests and staff in a professional and courteous manner while maintaining a secure environment.
