Excellence Oyster Bay Jamaica is continuously seeking experienced Front Office leaders to join our Executive & Management Talent Pool.
This opportunity is open to
mid-level and senior professionals interested in being considered for current and future leadership roles within our luxury resort operations. By applying to this talent pool, your profile will be reviewed as positions become available at Excellence Oyster Bay.
- Proven experience in Front Office leadership roles within luxury hospitality or high-volume resort operations
- Strong knowledge of front office functions including Guest Services, Reception, Concierge, Bell Services, and Night Audit
- Experience leading teams with a strong focus on guest satisfaction and service excellence
- Solid understanding of PMS systems, reporting, scheduling, and operational KPIs
- Ability to manage guest relations, handle escalations, and ensure a seamless arrival and departure experience
- Strong leadership, communication, and problem-solving skills
- High level of professionalism, organization, and attention to detail
- Availability to be considered for current and future leadership opportunities within the department
At
The Excellence Collection, we provide equal employment opportunities, respecting gender identity and expression, without discrimination based on age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, or any other status. We are an inclusive company that values and respects the diversity of each of our guests and collaborators.
