We are looking for a passionate and service-driven
Guest Relations Manager – Food & Beverage to deliver exceptional guest experiences in a luxury hospitality environment.
Key Responsibilities:
- Anticipate and exceed guest expectations in food & beverage services
- Manage restaurant and bar reservations, ensuring optimal service flow
- Provide personalized attention to VIP and repeat guests
- Resolve guest concerns promptly, ensuring high satisfaction standards
- Analyze guest feedback to continuously improve service quality
- Coordinate events and special occasions, ensuring flawless execution
- Ensure compliance with food safety and hygiene standards
- Drive initiatives to increase revenue and achieve operational goals
